Why I can't buy connects and even though I have money?

[abdelrhmanhany]

Hello Guys!

Why I can't buy connects and even though I have money so after choosing the amount to buy and press on the button (Buy Connects) comes out the screen from the side doesn't make any function.

I hope you understand because this is the second time I complain about this problem
and can you check this video to ensure it?

**Edited for community guidelines**

[JoanneP]

Hi Abdelrhman,

Could you please try to clear your cache and cookies or use a different browser? If the issue persists, please let us know.