Why My Client Finds Upwork Too Complex

[rationalobserver]

I have completed 2 projects of my client, but he can't pay. He told me about it.

Please provide these to me.

001 | Visually show step-by-step payment processes.
002 | Give me a link about Upwork Academy for client pay

The client must not pay outside of Upwork and find Upwork a deterrent. This platform needs to be practical and serve the customer in the most practical way.

[martina_plaschka]

I have a different experience. Some clients of mine have funded milestones in seconds. 

[rationalobserver]

Dear Ms. Martina Could you give me a detail on Fixed Price System If you have time?

[pudingstudio]

Have they approved payment (released payment) on first milestone?

Clients can't fund next milestone before approving previous one.

[rationalobserver]

Arfun. Firstly thank you so much for your reply. Could you give me a detail step by step? Do you have time?

[pudingstudio · Accepted solution]

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Emin A wrote:

Arfun. Firstly thank you so much for your reply. Could you give me a detail step by step? Do you have time?

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1. Go to Jobs › My Jobs
2. Open the contract you wish to update
3. Choose the Add or Edit Milestones button
4. Enter the Milestone details and choose Save

"Please note that you can only fund one milestone at a time on a specific contract, and there is a $5 minimum payment per milestone."

https://support.upwork.com/hc/en-us/articles/360000990268

Arfun. 😄

[prestonhunter]

If fixed-price contracts are too complex for a client, that's okay!

They can hire using hourly contracts.

[rationalobserver]

"Fixed price" how to work system Mr. Preston? I know you. Do you remember for tension of english language?