Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Why are my Earnings still pending

Highlighted
Active Member
Mohamed M Member Since: Mar 17, 2013
1 of 73
My balance shows $0.00,i've already finished some jobs and got payments for them.but all my earnings are still pending,how long should this take,some of my earnings are older than one week and still pending,please help !
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 73
It always amazes me how people jump in, start applying, work, and all that without finding out the most basic, easily accessed information about the platform they are using... Fixed price contract payments become available 6 days after oDesk receives payment from the client. That is NOT necessarily the same day the client processes the payment to the contractor. In your wallet it will give a date when the payment will become available. Hourly contract payments become available on the Wednesday after the week following the end of any given work week, which is a Sunday. That means any work done during this current week would show as pending after Sunday, and the money would become available to withdraw on Wednesday the 24th. Please read the contractor manual and learn how this site works...
Active Member
Shadrack B Member Since: Sep 4, 2013
3 of 73
Please I received a notification from odesk that i have received payment for a job I completed on 25th September. However it is still pending and there is no date attached to it. Sometimes when I check the payment details it says contract suspended even though i am done long ago, of which the client called to verify if payment had arrived. After waiting for sometime whilst it still pending, my client is not responding to my messages too. Please what should I do now.
Active Member
Ayesha S Member Since: Nov 22, 2009
4 of 73
Hi Shadrack, If you can't see an "Available on" date next to the payment it means that oDesk hasn't received the actual funds from your client as yet. A suspended contract may also mean trouble with the client's payment method. Please contact Customer Support for further info on this.
oDesk Forum Moderator Always reach for the skies, for even if you fall, you'll still be on the top of the world...
Active Member
Edward G Member Since: Jan 29, 2015
5 of 73

I can't see the "avaliable on" in my pending operations, what does that means then?... I won't get paid? it was a fixed-price job

Community Guru
Preston H Member Since: Nov 24, 2014
6 of 73

re: "I can't see the 'avaliable on' in my pending operations, what does that means then?... I won't get paid? it was a fixed-price job"

 

Edward:

No. This does not mean you will not get paid. It just means you need to be patient.

When you are doing a fixed rate project, they money goes through various steps.

 

You will see it when you click on the "Reports" tab in your contractor-side oDesk page.

 

The money starts out in "Work in Progress."

 

Then you do the job, and submit it. The money moves into "In Review."


Then the client releases the funds. The money moves into "Pending." It stays there for a short security period. 6 days, I believe.

 

Then the money moves into "Available." Only then is the money actually available. If the words "avaliable on" don't appear next to the money, don't worry so much. It could be that the money isn't yet to the step where such a note appears.

Active Member
Rebecca C Member Since: Aug 9, 2019
7 of 73
What if the client is offline, how long does it takes to move to pending for a fixed rate job
Moderator
Goran V Moderator Member Since: Mar 24, 2017
8 of 73

Hi Rebecca,

 

I checked your account and was able to locate only one contract. The funds from this contract are in the Review stage at the moment.

After 14 days the funds will be transferred to your account if no actions are taken on the milestone. Keep in mind that if you resubmit the work again you will reset the 14 days period. To learn more details about fixed price protection, check out this Help Article. Thank you.


Untitled
Active Member
Manav S Member Since: Jul 17, 2013
9 of 73
sir my hourly for previous week donot shows as pending or available
Community Guru
Petra R Member Since: Aug 3, 2011
10 of 73
[quote=Manav Sharma]sir my hourly for previous week donot shows as pending or available[/quote] Do you mean for the week which has only just ended? The oDesk workweek ends with a Sunday. In that case the earnings will show late on Monday or early on Tuesday after the review period (where you have a chance to look at your work diary to check everything is in order) has passed. The earnings do not show as soon as the hours have been logged, but after the work week has ended and your review period is over. The earnings show up as pending at that point, and will clear for withdrawal next Wednesday (not this week, next week) provided the client does not dispute anything by Friday this week.
TOP KUDOED MEMBERS