I am facing the same problem , i cannot submit a ticket, I have a issue regarding my old email account being in use and I cannot login with that when i request forgot password then it says the email doesn't not exist.
Why is my account Suspended? and how do I fix it? I have added and verified my bank account. What else do I need to do?
Everytime I try to open a ticket, it only gives me the option to send to the community but not open a new ticket. And then it won't let me open a new community chat either. Please help, as I want to start using Upwork.
A few months ago the team sent you a notification asking you to complete an identity verification. It's necessary to do it in order to resolve the issue with your account. I'll send you a private message with additional information.
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