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Why can't I save my specialized profile?

Community Leader
Bettye U Member Since: Mar 6, 2016
1 of 2

I keep getting an error message that it can't save "right now." I tried 4 hours apart. It wouldn't save then and won't save now.

 

P.S. I also got an error message the first time I tried to post this...

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 2

Hi Bettye,

 

Sorry to hear that you are experiencing trouble while trying to save your specialized profile. Can you please try to use a different browser or clear your cache and cookies?

 

As for accessing the community, please try logging in again after performing the troubleshooting steps above. If the issue persists, please let us know so that we can investigate further. Thank you!


-Joanne
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