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Why can't I select the other team member when submitting a proposal?

Active Member
Christian R Member Since: Mar 14, 2019
1 of 7

Hello, I am admin/owner of an agency. I tried to submit a proposal but I can only select myself under "Who will this proposal come from?". Why can't I select the other team member? Is it because their account is "under review" ?
We were hoping to be able to get him to submit proposal from within a team even if the account is under review. Suggestions?

Community Guru
Petra R Member Since: Aug 3, 2011
2 of 7

Christian R wrote:


We were hoping to be able to get him to submit proposal from within a team even if the account is under review. Suggestions?


Considering that 98% of all new freelancers are rejected, there would be no point allowing agencies to submit proposals from accounts that might never be accepted and therefor might never be allowed to work here.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
3 of 7

Hi Christian, 

It is very likely that your agency freelancer's profile is not yet approved which is why you were unable to send out a proposal through him. 

I will go ahead and check this with the team and will get back to you once I have more information. 


-Avery
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Moderator
Avery O Moderator Member Since: Nov 23, 2015
4 of 7

Hi Christian, 

I'm sorry for the delay. This should have been resolved already. Let me know if you need further assistance. 


-Avery
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Active Member
Christian R Member Since: Mar 14, 2019
5 of 7

Thank you Avery.

I just tried it again and I still cannot select my collegue when I submit a proposal using the agency. I can only select myself.

 

Is that because my collegue is not approved yet?

Community Guru
Petra R Member Since: Aug 3, 2011
6 of 7

Christian R wrote:


I just tried it again and I still cannot select my collegue when I submit a proposal using the agency. I can only select myself.

 

Is that because my collegue is not approved yet?


As was mentioned previously, when someone's profile is not approved they can not work on Upwork and can not apply, regardless of whether it is through an agency or otherwise.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
7 of 7

Hi Christian,

 

One of our agents will reach out to you directly and advise you further regarding your concern.

 

Thank you.

~ Bojan
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