Jan 27, 2021 12:43:54 AM by Ibrahim M
I checked my connects today, it had no expiring connects. After hours at the same day I got an email and discovered there are 6 connects expiring in a month. I have no idea why. Can someone explain why?
Solved! Go to Solution.
Jan 29, 2021 02:47:35 PM by Bojan S
Hi Ibrahim,
Connects expire a year after they've been added. One month before that happens we send an email to the freelancer as a heads up. It appears that you may have checked your settings on January 27th just a few hours before 11 months have elapsed since the moment these connects were added and before the notification was sent to you.
Thank you!
Jan 27, 2021 02:34:32 AM by Martina P
Ibrahim M wrote:I checked my connects today, it had no expiring connects. After hours at the same day I got an email and discovered there are 6 connects expiring in a month. I have no idea why. Can someone explain why?
Are you disagreeing that they expire or what time of day the message was sent?
Jan 27, 2021 08:41:33 AM Edited Jan 27, 2021 08:42:46 AM by Ibrahim M
Martina P wrote:Are you disagreeing that they expire or what time of day the message was sent?
I don't know why they are suddenly expiring yes. I checked them this morning at 6 AM in my timezone there were no expiring connects. Then, the email I got was after two hours at 8 AM saying there are expiring connects. I checked them again and surprisingly I saw a new line saying that there are 6 expiring connects in a month. Why?
Jan 29, 2021 01:59:35 PM by Ibrahim M
Ibrahim M wrote:
Martina P wrote:Are you disagreeing that they expire or what time of day the message was sent?
I don't know why they are suddenly expiring yes. I checked them this morning at 6 AM in my timezone there were no expiring connects. Then, the email I got was after two hours at 8 AM saying there are expiring connects. I checked them again and surprisingly I saw a new line saying that there are 6 expiring connects in a month. Why?
Can someone get back those expiring connects not expiring? or why do they suddenly became expiring?
Jan 29, 2021 02:47:35 PM by Bojan S
Hi Ibrahim,
Connects expire a year after they've been added. One month before that happens we send an email to the freelancer as a heads up. It appears that you may have checked your settings on January 27th just a few hours before 11 months have elapsed since the moment these connects were added and before the notification was sent to you.
Thank you!
Jan 29, 2021 05:29:45 PM by Tiffany S
Upwork times are in UTC, so the day changes at a different time for them than it does in your local time.