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Why don't I see the live chat option anymore?

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Active Member
A.N.M. Saiful I Member Since: Apr 24, 2017
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I don't find a way to initiate the Live Chat, or create new tickets. Is this an error, or Upwork no longer provides these services? If anyone does know anything about it, please share with us. Thanks in advance.

 

P.S. I tried the Bot, but it seems it is still learning the alphabet!

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Aleksandar D Moderator Member Since: Mar 23, 2019
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Hi A.N.M.,

 

Thanks for reaching out to us. You can find the “Get Help” button at the bottom of every help article and the search results page. You can also get help from our chatbot by clicking the “Chat with Support Bot” button found in the help center.

 

Thank you.

~ Aleksandar
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