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parsont
Community Member

Why has it in the last week or so been very hard to send messages to clients.

It is very important to have the possibility to contact your client. It has for at least the last  years been hard, but the last week almost impossible. Why and what is doing about it!

5 REPLIES 5
AleksandarD
Community Manager
Community Manager

Hi Per,

 

I'm not quite sure what you mean. Are you having issues sending messages or opening Messages in general or something else?

Thank you.

~ Aleksandar
Upwork

Thank you for your answer and the problem is that "Message" does not open.
BojanS
Community Manager
Community Manager

Thank you for following up, Per.

 

Could you please confirm if you're experiencing this issue with Messages on your browser or Desktop App?

~ Bojan
Upwork
parsont
Community Member

On the desktop app.
BojanS
Community Manager
Community Manager

Thank you for confirming that, Per.

 

Could you, please refer to this help article for troubleshooting tips and let us know if you still experience issues after applying them? 

~ Bojan
Upwork
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