Why has my job success score decreased?

globalintel · ‎08-15-2018

Hello

I just saw that my job success score has decreased from 100% to 92%.

What is the reason for that?

I have only 5 star ratings with excellent customer feedbacks and all my current jobs are active.

This is very frustrating.

Coukd you let me know the reason for that?

Thanks and best regards

Mathias

melaniekhenson · ‎08-15-2018

The most likely reason is either that old positive FB tell out of your 12- or 24-month window, or private feedback was low.

aocumen · ‎08-15-2018

Hi Mathias,

Melanie is correct. Your Job Success score is updated every two weeks, and it’s important to note any movement in this score (either up or down) reflects both recent activity and activity over a longer period of time. Because we look at trends over a 24-month period, you can see your score change, even without recently closed contracts, due to past jobs slipping out of the 24-month window.

You may read this help article to know more about how your score is calculated.

~ Avery

petra_r · ‎08-15-2018

There ARE no 12 and 24 month windows, as the OP only has contracts in the 6 month window (plus one outside the 24 month window from 2016

My guess would be a contract / contracts that started but either ended without any payment or are still open but nothing was ever paid or a contract / contracts that was / were fully refunded.

melaniekhenson · ‎08-16-2018

@imPetra R wrote:
There ARE no 12 and 24 month windows, as the OP only has contracts in the 6 month window (plus one outside the 24 month window from 2016

I'm curious, how did you see this? I'm not able to see this poster's profile.