Jun 9, 2020 11:40:34 AM by Ayyoub B
Hello;
Am having that job and i see that my earning is 500 Euro, but in "Get Paid" section i only have 228 euro and i cant get all my earning like its in pending or something but its been already more than a week that it is like that and i cant even contact the service.
Can anyone help me
Thanks
Jun 9, 2020 01:30:20 PM by Bojan S
Hi Ayyoub,
You can check your Pending tab and Work In Progress tab in order to confirm the status of your payments.
When a client releases a milestone payment, it goes through a 5-day security period, and will show under the Pending tab of your Overview page (Reports > Overview). During the 5-day security period, it gives the system time to process and clear the payments. Please read this article for more information about Fixed-Price Protection.
Thank you!