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Why i cant get all my earning


Am having that job and i see that my earning is 500 Euro, but in "Get Paid" section i only have 228 euro and i cant get all my earning   like its in pending or something but its been already more than a week that it is like that and i cant even contact the service.


Can anyone help me



Community Manager
Community Manager

Hi Ayyoub,


You can check your Pending tab and Work In Progress tab in order to confirm the status of your payments. 


When a client releases a milestone payment, it goes through a 5-day security period, and will show under the Pending tab of your Overview page (Reports > Overview). During the 5-day security period, it gives the system time to process and clear the payments. Please read this article for more information about Fixed-Price Protection.


Thank you!

~ Bojan
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