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Why is my bonus earning still pending

mostafamamun
Active

Hello,

 

why is my bonus earning still pending although original earning is available?

 

Need for help,

 

Thanks,

Mostafa

2 REPLIES 2
petra_r
Community Guru

Probably because the money for the original job was already in Escrow, so the security period started when the milestone was released.

 

The bonus had to first be charged to the client's payment method, (the countdown starts when Upwork has the money) so often a bonus becomes available a day after the funds from the milestone.

 

The only time it takes longer is when the client's payment method can not be successfully charged.

vladag
Community Manager
Community Manager

Hi Md Mostafa,

 

I can confirm Petra shared the correct reason for the different processing time you're seeing with these two payments.

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