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deniseannedc
Community Member

Why is my financial account restricted?

It says on my account that I need to update my payment method, and I already did. But, my account is still on hold for payments.

Please do something about this. I need the money to pay our bills.

3 REPLIES 3
PradeepH
Moderator
Moderator

Hello Denise,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further.

 

Thank you.

Pradeep H.

Upwork
deniseannedc
Community Member

I NEED URGENT HELP!

 
Why is my financial account suspended? I didn't receive an e-mail regarding this. 
I've already added two new payment methods. Because the other Paypal that's connected to my account had a problem, and I removed that already. I've added two new payment methods. I need to pay my bills. 
 
Let me know what's up.

Hello Denise,

 

I reached out to the relevant team and they have already restored your financial account now. Feel free to reach if you need further assistance.

 

Thank you.

Pradeep H.

Upwork
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