Apr 29, 2019 10:10:39 AM by Tomas D
All of my project have been rated 5* and I have only recieved positive comments. I don't understand if the score is wrong or what it's based on. Can anyone help explain this?
Thanks
Solved! Go to Solution.
Apr 29, 2019 10:57:25 AM by Michael S
Upwork doesn't just take comments and star ratings into account when calculating your JSS. The clients can leave private feedback, which also plays a role.
And with it being private, there's no way to know who said what or what job has less than stellar feedback.
Apr 29, 2019 10:57:25 AM by Michael S
Upwork doesn't just take comments and star ratings into account when calculating your JSS. The clients can leave private feedback, which also plays a role.
And with it being private, there's no way to know who said what or what job has less than stellar feedback.