Nov 10, 2013 03:40:54 AMEditedOct 30, 2014 02:12:04 PMbyVolodymyr L
Why is my payment always rejected?
I tried already twice to send money from odesk to my paypal account with interval more 1 week.
Unfortunately my payment is always rejected and I still have my money only on odesk.
I have identical odesk email and paypal email . I also made my name to be the same on Odesk and on Paypal and on google+.
There is no explanation why my money isn't sent to me.
On odesk, in my account I have two fields
User ID and Name
User ID field contains my nickname and 'Name' field contains my real first and last name. I see that paypal has exactly the same real first and last name.
I want to note that at moment of registering here I had another Name. But later I changed it to be the same as paypal name. But this change I made around 1 month ago.
Three days ago(07.11.2013) I changed my paypal and odesk emails to be the same !!!
Odesk already made button 'Get Paid now' enabled. So I think it should work.
Today(10.11.2013) I tried to get paid and I received such notification:
Reference ID 32615403
Date Nov 10, 2013
Description Returned Withdrawal (Transaction 32615399 Rejected)
Note that on paypal I have successfully registered and verified my debit card.
So status on my paypal account is Verified.
What does that mean? What is wrong with my payment? What else should I do to get paid?
Thanks in advance!
Nov 10, 2013 07:23:33 AMEditedOct 30, 2014 04:00:25 PMbyDonna D
When I had an issue with Paypal, I called them. They also sent an email to the email I use to log-in at Paypal. I don't know about Paypal in your country, but if you have a number, try calling them for faster service.