Why is my profile stopped updating?

[70471e80]

Hey, there!
My profile is not up-to-date and it's always showing only one job in progress, but it should be 2.
Can you please check this problem out?

Best,
Kyle

[LuiggiR]

Hi Kyle,

I checked and can confirm that the information displaying on your profile is accurate. Please note that the contracts in progress won’t show in your profile until at least $1 has been paid on said contract. Once your client is billed, it will become visible. Feel free to check this help article for more information on how the billing cycle works.

Thank you.

[70471e80]

Yeah, the job is an hourly job and I already tracked some hours last week, but it's not showing yet. Total job is not also updated. I seem something is wrong. can you please check it again for me?

[AndreaG]

Hi Kyle,

As Luiggi shared with you, please keep in mind your contract will not show on your profile until your client is billed. If you tracked time last week, that means the time logged is in the review period at the moment. Please check out this help article to learn more about the Weekly Billing Cycle and when your funds will be available in your account.

Thanks!