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Community Member

Why is upwork holding a payment for over 2 weeks after job completed???

I completed a job on 11/22. Client was execptionally happy and promptly accepted delivery and put money in escrow for my hours. I was initially told by upwork I would be today Mon the 29th but now it says I will be paid Dec 7th 


What is going on here ???


The chatbot cannot provide any answers. How do I get a real person for help with this? 


Incredibly frustrating 


Thank you in advance for any advice on this 

Community Member

Hourly contracts and fixed price contracts are different.


Here is the schedule for hourly contracts.

Get Paid for Hourly Contracts – Upwork Customer Service & Support | Upwork Help

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