If you’ve been freelancing for a while, chances are you’ve screwed something up when working for a client.
And if you’re new to freelancing, well… give it time.
Either way, mistakes are inevitable.
They can’t be avoided.
But what most freelancers don’t realize is…
How you respond to a mistake can make or break your client relationship.
So own up to your screw ups.
If your sales letter went live with a typo in the headline…
Or you embedded the wrong video on a landing page…
Or you launched ads with a broken link…
Then take responsibility.
Don’t try to deflect the blame.
Clients will respect you for it, and — assuming the offense wasn’t firing-worthy — it will help to build trust and strengthen your relationship over the long term.
Jim Hamilton
P.S:
This tip is an excerpt from The Gig, a free daily newsletter designed to help freelancers conquer the gig economy
