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bilalbutt003
Community Member

Why my account is suspended and how i can reactivate it?

HI. I was submitting the proposal and suddenly a message comes on top that I can't submit a proposal as my account is suspended. I want to know why my account is suspended? I have not received any email of suspension though and how I can reactivate it? 
please let me know as soon as possible

 

Thanks
Regards

Bilal

ACCEPTED SOLUTION
BojanS
Community Manager
Community Manager

Hi Bilal,

 

I checked your account and was not able to replicate the issue you're describing, there's no hold currently placed on your account. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

~ Bojan
Upwork

View solution in original post

2 REPLIES 2
BojanS
Community Manager
Community Manager

Hi Bilal,

 

I checked your account and was not able to replicate the issue you're describing, there's no hold currently placed on your account. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

~ Bojan
Upwork

Thanks for your reply Bojan.

Yeah, it is not showing now. i am able to send a proposal not sure why it showed an error message that time and I was not able to send proposal but now I can. 

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