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Why my agency is not TOP RATED?

Active Member
Andrew K Member Since: Dec 17, 2018
1 of 6

Hello,

 

I read https://support.upwork.com/hc/en-us/articles/211068468-Become-Top-Rated and it looks for me like my agency ( **Edited for Community Guidelines**) fit all requirements to become top rated. Could you please tell me why is wrong with my agency why it is not still top rated?

 

Thank you!

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 6

Hi Andrew,

 

At the moment you don't have any services added to your agency and that might be the reason why your agency is not Top Rated.
Once qualified you will receive the badge in up to 48 hours on your agency profile. Thank you.


Untitled
Active Member
Andrew K Member Since: Dec 17, 2018
3 of 6

What is "Services"? I do not see such area in Agency Profile. I initially thought it is part of Agency overview.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 6

Hi Andrew,

 

When you`re editing your agency profile you will see a Services section like in the image below:

Capture.PNG 

Thank you.


Untitled
Active Member
Andrew K Member Since: Dec 17, 2018
5 of 6

I just reviewed my Agency Profile (under Company Settings). It contains only following sections: 

Agency profile title, Skills, Agency overview, Portfolio, Company owner, Address, Time zone, Phone number.

There are no Services sections.

 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 6

Hi Andrew,

 

I just checked this from my end and you should see this area under the overview by going to Find Work > Agency Profile. 
If you`re not seeing it on your end could you please send me a screenshot from your end via PM? Thank you.


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