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appdevexpert
Community Member

Why my consultation URL is not accessible while others freelancers profile their consultation works?

Hi There,

 

Hope you are doing well. I am facing an Issue with my consultation URL link, this link shows page does not exist. I don't know what happened. But in my profile it shows active but I am unable to visit the link.

How can I resolve this issue?

 

Thanks,

Monir

 

5 REPLIES 5
AndreaG
Community Manager
Community Manager

Hi Md,

 

Could you please confirm where you got that link from? I am generating the links from here and they seem to work fine on my end, could you please try that?

 

~Andrea
Upwork

The links you are getting from projects, Its from consultation, check here. I have one consultation but link is broken

appdevexpert_0-1662061002086.png

 

Hi Md. M,

 

Can you please share a screenshot of what you can from your end when trying to access the link to your Consultation? This way we can take a closer look and assist you accordingly. Looking forward to your response.

 

~ Arjay
Upwork

I have attached a screenshoot already in previous comment also, I am sharing this as external link here.

Just visit my profile as publically and see you will see a book consultation option. The consultation link is broken when someone or I trying to visit as visitor or as profile owner from my profile. 

appdevexpert_0-1662116941294.png

 

If you want to see it as your way I don't know how, you can find a section Consultation there, this is as project but just for consultation. You can find this in project dashboard, see this image here.

appdevexpert_1-1662117238556.png

 

I don't know how can I get this link with active, now its broken.

Hi Md,

 

Apologies for the confusion yesterday. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

~Andrea
Upwork
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