Hi Mohammad and Hemayet,
I'm sorry to hear about your projects being rejected. Please refer to the email that our team has sent you for suggestions on how to improve your projects before resubmission of them.
You’ll want to make sure your project is attractive to clients and catches their eye. Here are some best practices to create a professional project:
- Highlight your project in simple, jargon-free language.
- Choose professional images that speak to your work. (Don’t have great images of your work? Check out websites like www.unsplash.com that offer free, high-quality images you can use. Be sure to make sure you have permission to use.)
- Proofread your work so there are no typos.
- Don’t use click bait, text-heavy graphics, or the Upwork logo/badge.
- Don’t share your contact information or personal information.
To learn more about Project Catalog, you can check this help article.
Thank you.
NOTICE:
We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.
That's odd. The email messages usually state why the project was not approved. See screenshot.
Hi George,
I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.
Hi Darasimi,
We sincerely apologize for the delay and confusion. Our team had an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.
Rest assured that all project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.
We would appreciate your patience and utmost understanding while sorting this out for you.
Hi Banya,
Thank you for reaching out to us. It looks like the team has shared with you the very reason why your project was not approved. Please copy the link that our team has provided to see the screenshot.
Please be advised that providing free work in any form is not allowed on Upwork.
To learn more, kindly check this help article.
~ AJ
Hi Moktarina,
I checked your account but I don't see any Catalog Projects under review. I do see a couple that have been accepted, however. Could you please confirm if you were referring to one of those?
Hello Muhammad,
Thank you for bringing this to our attention. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Hi Maria Cristina,
It seems like you received a notification about the result of the review of your project catalog. We'll go ahead and check with our team and return here as soon as I hear back from them.
Hi Maria Cristina,
As advised by our team, it looks like you included information in another language in your project summary. Please know that you may include information in another language as long as it is also translated into English.
