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kiichi571
Member

Why my withdrawal is currently restricted on my account?

Hello,

 

Why my withdrawal is currently restricted on my account? 


Earlier, I had got an email saying "We are sorry to have to take this step, but please note that this matter is a result of an issue with your client’s billing method. As such, please contact your client directly to discuss this matter further."

 

Why do I need to be affected by my client's billing method? It's your responsibility to solve that issue with my client. How would I know about any billing method issue of my client before taking the project? I have done the work for the client and the client has agreed. I tried to contact the client last week, but the she did not give me any reply.


I NEED TO WITHDRAW MY EARNINGS ASAP.


Thanks!

Kimi

1 REPLY 1
pradeephele
Moderator
Moderator

Hi Kimi,

 

Thank you for your message. I see that you have already initiated a ticket for the same inquiry. One of our team members will reach out to you via the same ticket as soon as possible to assist you further.

 

Thank you,

Pradeep


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