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frankjuanweb
Community Member

Why was I charged a $55 fee for a job I did for $275? that's straight up stealing!

As the title mentions, I recently used UpWork to handle a payment for a job I did for $275. However, I didn't get charged the standard 3% UpWork takes, but a $55 fee. What's going on here?! 

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hello Frank,

I would like to clarify that clients are charged 3% payment processing fee and not freelancers. You as a freelancer, you’re charged a sliding fee based on your lifetime billings with each client.

Fees are the same whether the contracts are hourly or fixed-price.

  • $0-$500: 20%
  • $500.01-$10,000: 10%
  • $10,000.01 or more: 5%

To learn more about this, check out this Help Article. Thank you.

~ Goran
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