I worked with a client and we've done all the jobs via a Google sheet link. The problem is she has ended the contract right before I send the file again via Submit File to get paid.
And now the payment is Pending, not back to my Earning Balance. So does it mean I couldn't get paid? And how do I need to do in this case?
Solved! Go to Solution.
When you have an hourly contract, the timing of when you get paid follows Upwork's standard payment schedule. It has nothing to do with whether a contract is closed, or when a contract is closed.
But with a fixed-price contract, such as yours with this client, things are different.
If the money is in the Pending category, it means the client release the money to you. The money remains in Pending for five days and then goes to the Availlable box, which is when you can withdraw it.
Don't worry about the fact that the client already proactively released money to you. You did NOT NEED to use the Submit Work button. The client already has the work she needed and was already satisfied enough that she just released the money without you asking for it through the Submit button.
What do you do now? Nothing. Wait until the money becomes Available. Then withdraw it.
We are beta testing a new way to help you stand out to clients. Now you can optionally bid additional Connects to appear in one of three promoted slots pinned to the top of clients' proposal managers.Learn More
Learn more about our awesome Community member Ashraf!Learn More
Beginning Your Freelancing Journey on Upwork.Learn More
Communication is essential to building a successful business partnership with your clients. Incorporate these tips to enhance your communication to build client trust and satisfaction!Learn More