Hi, I have just let this client canceled a contract as he claimed I have plagiarised when I have not. He requested for refund not just for the current work.
May I know is there a way to report the client? And will my job success be affected by his low rating? As most of my current completed jobs are translations and only his job is completed writing job. The rest is still ongoing. Thanks.
Updated: I read here that there is a way to remove the feedback by giving a refund. But the first payment is currently pending. Will it double the amount paid to the client if I refund as he seems to have asked for a refund too?
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Clients asking for refunds and giving reasons such as plagiarized work, or didn't like work etc are becoming WAY too common on this site. Clients doing that get away with it and that reinforces that action and they continue to use it.
Now, if, because you say, you only do translations and this is a writing job, you will need to honestly figure out if you had the skills to do this job professionally and produce quality work then you stand your ground and not give a refund.
if this is not your line of work, and you know someone could have done it better, and if you can honestly admit to yourself, you didn't have the skills for, and if you can look back and see if you really did just copy sentences or paragraphs throughout your work, then and only then should you give a refund - only on that basis. Your JSS iwill be affected whether or not you refund the amount paid to you.
As for reporting this client, for what? For asking for a refund? That's not against Upwork's TOS. The client didn't violate anything.
Did you look at the client's feedback history (given and received?)
There is no amount of money that would have tempted me to work with them, let alone $ 5 for 1000 words.