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maritapm
Community Member

Will a refund lower my job success score?

Hi guys, 

 

I have a situation!! I mistakenly logged some hours and now the amount is in review (by the client). He's being a great help and we're negotiating about it. He issued a refund, and I was wondering if it would lower my job success score? 

Cause I remember my JSS was lowered when I issued a refund for another client. It dropped from 85% to 79% and I'm terrified!! 

 

Thanks in advance

ACCEPTED SOLUTION
yitwail
Community Member

Marita, a partial refund in and of itself has no effect on Job Success. A full refund of all money paid on a contract, on the other hand, is likely to lower Job Success.

__________________________________________________
"No good deed goes unpunished." -- Clare Boothe Luce

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1 REPLY 1
yitwail
Community Member

Marita, a partial refund in and of itself has no effect on Job Success. A full refund of all money paid on a contract, on the other hand, is likely to lower Job Success.

__________________________________________________
"No good deed goes unpunished." -- Clare Boothe Luce
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