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Withdrawal Issue

Active Member
BRIAN K Member Since: Nov 7, 2019
11 of 16
I am getting an error message that due to restrictions by financial institutions, my withdrawal cannot be processed
Moderator
Avery O Moderator Member Since: Nov 23, 2015
12 of 16

Hi Brian, 

Please know that the team is aware of this issue and they are currently looking into it. In the meantime, you may try withdrawing again tomorrow, and you can let us know if the issue persists by posting an update on this thread. 


-Avery
Untitled
Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
13 of 16

Hi all,

 

Our team implemented a fix and confirmed the core issue which was triggering the error message you were seeing when trying to withdraw via your Direct to Local Bank withdrawal method is now resolved. We appreciate your patience while our team was working on fixing the issue and would like to ask you to follow up in case you experience any further difficulties with initiating a Direct to Local Bank withdrawal. Wishing you a productive and lovely rest of the day!

Active Member
Ayodeji O Member Since: Sep 30, 2019
14 of 16
Thanks for the update, I have withdrawn successfully.
Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
15 of 16

Thanks for confirming Ayodeji!

Active Member
Marium N Member Since: Jul 22, 2019
16 of 16
Great My issue is also resolved
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