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sajjadpk
Community Member

Withdrawal Not Received Upwork to Local Bank even after 13 days.

Hi,
I have withdrawn $191.61 from Upwork to my local bank (Bank of Punjab) account in Pakistan on 7th January at 8:43 AM but not received it yet. I have started working on Upwork last month and for the first time, I have withdrawn the amount from upwork.
I contact Upwork support they replied
"Your withdrawal is subject to a compliance review and still being reviewed by our payment processor. We have already provided them the details they requested as soon as it was available. Please note that there is no prescribed period for the review to be completed and is under the payment processor's discretion."

 

Did anyone face this problem?
Anyone can help me when I will receive payment?

 

Regards,
Sajjad

2 REPLIES 2
tinker_bell3
Moderator
Moderator

Hi Sajjad,

 

I cheked your account, and I can confirm that your concern with the withdrawn funds has beeb escalated to the appropriate team for further assistance. One of our agents has updates your ticket to provide more information. Please check your ticket number: 30685132. You can access the ticket when you log in to your Upwork account and going here.

~ Joanne
Upwork

Yes, I have read the message in chat.
Thanks
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