Jun 10, 2020 07:46:08 PM by Jo Lene W
Hi Upwork Support,
I set up a couple of accounts for direct to local bank withdrawal method for my payments. However, after 3 days, both accounts' status are still shown as "inactive". Please assist to activate these accounts so I can make withdrawals on the scheduled dates, thank you.
Jun 10, 2020 10:49:32 PM by Joanne P
Hi Jo Lene,
I checked your account, and it looks like you haven't completed the W-8BEN form. The Form W-8BEN is a form used to confirm you’re not a U.S. taxpayer and that Upwork is not required to withhold taxes from your earnings. Please follow the steps below to complete the form:
Thank you!
Jun 11, 2020 06:59:29 PM by Jo Lene W
Hi Joanne, it has now been resolved as per your suggestion, thanks a lot!