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Withdrawal not credited to account.


I had requested a withdrawal on 25th April 2018 via Direct to Local Bank Transfer, and the request was processed on 26th April. The expected date of delivery was 1st May 2018. However I have not received the money in my account yet. Can anyone please help me on the same?

Community Member

Hi Darshan,

We can confirm that the withdrawal was succesfull on our end. However, if you still haven't seen the funds reflect in your bank account after 8 business days from the withdrawal date, then please reach back out and at that time we will be able to initiate a trace of your funds for you.


I am in the same situation. I made the withdrawal on 23 April. I got confirmation that it was processed on 24 April. In the confirmation, I was told to expect the money by 27 April. I waited. April 27 came, still no money in the bank. Reached out to upwork, told me to wait for 5-7 days and on the 8th day (4 May 2018), if the money is still not in the bank, I could reach back out to UpWork Support and they could initiate a trace.

It is now 9 May 2018, 3rd business day from 4 May 2018 and still no sign of the money in my bank.

I have called my bank and gave them the upwork reference ID to see if they can find it. Unfortunately, the upwork reference ID is useless outside of upwork. I was advised by the bank to talk to upwork (which I am doing incessantly) and get the answers from them.

I talked to them via the tickets, emails, and facebook messenger and still, no resolution to my woes.

Can't somebody just reach out to me!?

Paolo M.
HTML/CSS Specialist, Frontend Developer, Bootstrap Genius

Hello Paolo,


I'm sorry to hear that. I just made a follow up on your tickets, one of our team representatives will get in touch with shortly. Thank you.

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