I checked and it seems that you are already in correspondence with our team on your support ticket. Please consider following up on the ticket so that our team can assist you further. If you have any additional questions feel free to ask on the ticket and our team will be happy to assist you.
Risper M wrote:How long do I have to wait to get help from the support?
They can't do anything other than wait for the banks to get back to them. They don't have your money and can't see where in the banking system it is. Usually the money turns up before the results of the trace.
Risper M wrote:It's not like I have been idle and not following up. I have and for a whole week.
That is pointles and just wastes time.