Withdrawal not received in 9 days.

[ce3eea2a]

Hello,
I have an issue with payment. I requested to be paid direct to bank. Then I received an email saying the money would be transferred from 11th to 13th May. It was not received so I went to the bank on the 14th. They said they had not been aware of any future incoming transactions. So I was seeking help through the bot and it mentioned that Upwork can give a free investigation after 8 days. My Upwork reference ID is 300732806.

I do think that when I was filling in the details, I gave the address to the main bank, but filled in the branch codes for another bank that's near by. But do let me know what the issues are.

Thank you.

**Edited for Community Guidelines**

[AleksandarD]

Hi Hilda,

Please bear with us as this may take a little time to get information since we’re waiting on a response from another team. We appreciate your patience and will update you as soon as possible.

Thank you.

[AleksandarD]

Hi Hilda,

Thanks for waiting patiently. If your funds were sent to the incorrect bank account they will be reversed back. If they don't, we can issue a trace after 8 business days.

Thank you.