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denistheuri
Community Member

Withdrawal not received

Hi,
I withdrew money from my upwork account on Saturday to my Mpesa account. The withdrawal was successfully processed on the Upwork platform but I have not received any money in my Mpesa account. I have contacted Mpesa and they say they've not received any amount to my mobile wallet regarding the same. Please assist, thanks.

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Denis,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your withdrawal. Thank you.

~ Goran
Upwork
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