Withdrawal not received

[agnes_ann]

I withdraw my earning last May 17, 2020 but until now, I have not received it yet in my bank. I also realize that instead of putting my account number, I mistakenly put my card number. Please help. Thank you.

[AleksandarD]

Hi Agnes Ann,

Please allow for 8 business days to pass and reach out to us if the withdrawal still doesn't reflect on your account so that we can issue a trace.

Thank you.

[agnes_ann]

Noted on that. Thank you.