Withdrawal not received

[cheldizon1220]

I haven’t received my withdrawal yesterday, I transferred it to my ACH account. Usually I receive it Thursday 9:40pm Philippine time.

[g_vasilevski]

Hi Michelle,

Your withdrawal was successful. It can take between 2 to 5 business days for the funds to be loaded on your bank account. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. Thank you!