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getmohsinpy
Community Member

Withdrawal not received

Hello,

 

Its been a week after my payment was successully transfered by Upwork

However, I have yet not received the payment in my bank.

 

This never happened before. It usually takes 24 hours only.

 

Can someone please help me track my payment?

3 REPLIES 3
hannan-miah
Community Member

Dear, I hope you are doing well but little bit worried, right?

No worry, Mohsin! 

I have faced this situation couple of weeks ago but I got my payment after 72 hours. Usually, it took 6-7 hours.

 

Reason for my case: It's delayed because of COVID-19. All banking ways were off for transfer money.

In your case, maybe it's happened.

 

Suggestions: If you didn't get money after 8 days, You can directly contact with customer support on Upwork. They can help you by tracking your transaction.

 

Have a good day, dear! 

Thank you @Hannan M,

 

Your reply is a releif.

I will wait for a few more days.

Hi Md., 


I checked your withdrawal and have escalated it to the team so that it can be investigated further. A member of the Customer Support Team will reach out to you to assist you further. 


~ Avery
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