Withdrawal not received

[de4b3fd9]

Hi I contacted my bank for Upwork money transfer to Local Bank but they advised me that there are no floating amounts or incoming transactions from Upwork. Can you please shed light on this matter?

[petra_r]

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Jay Paolo G wrote:

Hi I contacted my bank for Upwork money transfer to Local Bank but they advised me that there are no floating amounts or incoming transactions from Upwork. Can you please shed light on this matter?

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When did you withdraw? It takes 2 to 5 business days (excluding weekends and holidays)

[AleksandarD]

Hi Jay Paolo,

I checked the transaction you are referring to and can confirm that it was successful from our end. Please note that Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.

Thank you.