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8d481ac1
Community Member

Withdrawal not received

Hey! i actually added my correct local account number IBAN number , branch code swift code, but a doubt that branch name was correct or not, but i have withdrawl a payment which i havent recive ,, please help me where is my payment it sent to an other account or where it is?

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Umar,

 

We don’t have any issues that are affecting your withdrawal. Please keep in mind that it can take up to four business days to arrive at your bank. If you don’t receive your funds after 8 business days let us know here and our team will initiate a trace on your transaction. You can check out this article for more information about fees and timing associated with the Direct to Local Bank method.

 

It looks like you have edited your payment method just recently. Please note that accurate entry of these details is your responsibility and essential for successful withdrawals. You can check this help article for more information. 

 

Thank you!

~ Bojan
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