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751e7b04
Community Member

Withdrawal not recieved

I withdrawed my funds yesterday for the first time. I have not recieved it yet. My questions:
1. How much time does it usually take for funds to reach my account  ?
2. Is their any way I can track the payment ?

Thank you in advance. 

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Nangyal Khan,

 

I checked the transaction and it seems that it's still in process. Please note that Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and we will assist you further and trace the transaction. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.

 

Thank you.

~ Aleksandar
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