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Withdrawal payment not yet received

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Active Member
Oluwatobi A Member Since: Sep 13, 2019
1 of 3
I withdrew 107 dollars from my account yesterday. It's over 24 hours now and I'm yet to receive the money or the "payment processed" mail. It's quite unusual. I've always received my payments within 30 minutes. Perhaps the moderators can come to my aid.
I've attached the screenshot of the first mail I got.
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Community Guru
Petra R Member Since: Aug 3, 2011
2 of 3

Oluwatobi A wrote:
I withdrew 107 dollars from my account yesterday. It's over 24 hours now and I'm yet to receive the money or the "payment processed" mail. It's quite unusual. I've always received my payments within 30 minutes. Perhaps the moderators can come to my aid.
I've attached the screenshot of the first mail I got.

The expected time is 2 to 5 working days.

If you have not received it in 8 working days (excluding weekends and holidays) Upwork can initiate a trace.

So far it's been 1 working day, so you just wait for the time being.

 

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Active Member
Oluwatobi A Member Since: Sep 13, 2019
3 of 3
Alright. Thanks.
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