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Withdrawal payment with Direct to US Bank (ACH) not received

mahmoud_qamar
Active Member
Mahmoud Q Member Since: Jun 28, 2018
1 of 3

I'm always Withdrawal payment with Direct to US Bank (ACH) without a problem.

But

This time I didn't receive 2 payment should have arrived at 6/10, but I didn't receive anything at yet.

 

Thank you.

 

 

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
BEST ANSWER
2 of 3

Hi Mahmoud, 


Today, 10-October, is a U.S. Bank holiday and there can be a 1 day delay in their bank transfer processing as a result of this bank holiday. If the transaction still hasn't reflected on your account after 8-business days, please reach out to us, or the Customer Support Team directly so that they can issue a trace for you. 


-Avery
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mahmoud_qamar
Active Member
Mahmoud Q Member Since: Jun 28, 2018
3 of 3

Hi Avery,

 

Thank you for a reply to my question, I'm so sorry I didn't know about the holiday.

you are right I receive payment today.

 

Thank you again.

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