Withdrawal restricted - customer support unresponsive

[islorvat]

I'm trying to execute a withdrawal and i'm getting this message:

Withdrawal is currently restricted on your account. Please contact Upwork Support.

How long does it usually take to get in touch with a support agent?

Thanks!

[AndreaG]

Hi Adrian,

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.