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86399b2d
Community Member

Withdrawal via Mpesa is Processed but ammount on transaction is 0

I submitted a payment request which was processed arroung 5 hrs ago . On confirmation the transaction was processed but amount not recieved. Contacting Mpesa customer care the transaction was processed but amount indicated is 0.

4 REPLIES 4
JoanneP
Moderator
Moderator

Hi Eric,

 

I checked, and I can see that you have already submitted a support ticket to our team. One of our agents will update your ticket and assist you further. 

~ Joanne
Upwork
86399b2d
Community Member

Issue flagged as solved but amount not recieved

 

Hi Eric,

 

I checked, and I'd like to confirm that our team is already checking this for you. One of our agents will update your ticket number: 31066045 to assist you further. 

~ Joanne
Upwork
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