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kutub42
Community Member

Withdrawals Cancel

Hi,

 

Please cancel the withdrawals ASAP. Because my account number last 1 digit has been missing.

 

Regard's

KUTUB UDDIN

ACCEPTED SOLUTION
kochubei_valeria
Community Manager
Community Manager

Hi Kutub,

 

Unfortunately, a withdrawal can't be cancelled once it's processed. If there is an error in the account information you entered, the money will eventually be returned to your Upwork account. Please, update your payment information before you attempt withdrawal again.

~ Valeria
Upwork

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15 REPLIES 15
kochubei_valeria
Community Manager
Community Manager

Hi Kutub,

 

Unfortunately, a withdrawal can't be cancelled once it's processed. If there is an error in the account information you entered, the money will eventually be returned to your Upwork account. Please, update your payment information before you attempt withdrawal again.

~ Valeria
Upwork

Hi,

 

Please cancel withdrawals and return money to my Upwork account. Also, I have updated my account information check the attached ASAP.

 

Regards

KUTUB UDDIN

Kutub,

 

We can't manually cancel the withdrawal. If the information was incorrect, the bank will automatically return the funds to your account. However, it may take some time.

~ Valeria
Upwork

Hi,

 

Please update my payment method ASAP.

 

Thanks

KUTUB UDDIN

Kutub,

 

It looks like you've already updated your payment method.

~ Valeria
Upwork

Hi Anzor,

I see you already have a ticket about this issue and it has been escalated to our Financial Team for review. They will get back to you as soon as possible.

 

Thank you.

~ Valeria
Upwork

Hello. I withdrawed $47 to Paynoeer account. but when i went to their withraw page, i discovered that min limint os $1000 :(( I wrote to their support and they said if Upwork will request this money back, they will send it. 
PLEASE request refund and get my money back to upwork account. After that i will be able to send funds to Payal, where i ca withdraw money without problem. For me its not small amount and i cant loose $47 :(((

How much time it will take to revert back to upwork Acount .

aocumen
Community Manager
Community Manager

Hi Ashish, 


Are you referring to withdrawals being refunded back to your Upwork account? We do not have a definite time frame for bank account withdrawals. We generally recommend to wait for eight business days for the refund to be processed. Beyond eight business days, the team should be able to issue a trace. 


~ Avery
Upwork
vishalkumarsingh
Community Member

Hi! ]

 

Please help. I accidentally withdrawn my earnings to my bank account instead of Wire Transfer. I want to use wire transfer  with my bank i. how will I  cancel the withdrawal?

 Thanks in advance for your help!

Hi Vishal Kumar,

 

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. 

~ Joanne
Upwork
csernik
Community Member

Hi Joanne,

 

My money was by my mistake withdraw by Wire Transfer to my bank account instead of my Payoneer account. Can I stop the wrong withdrawal and get my money back to the Upwork account so I can withdraw it to Payoneer?

Hi Eled,

 

Thank you for your message. We are unable to stop or reverse the fund withdrawal initiated on your Upwork account.

 

Thank you,

Pradeep



Upwork

Hi Pradeep,

 

What if my bank refuses the money? Will it go back to my Upwork account?

 

Thanks,

Eled

Hi Eled,

 

Thank you for following up. Yes, if there are any issues with your bank account the funds should return to your Upwork account. Please let us know if after 8 business days the funds are still not reflected in your account so we can initiate a trace for you.

 

You can find more information in this help article

~ Nikola
Upwork
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