Orlando R wrote:
no customer service skills at all.
As soon as you start paying me, you become my customer.
At the moment you are no such thing and as I am not performing customer service here, you are not entitled to customer service skills from me. Get it?
Well you say it was successful the bank says it wasn’t . Bank is giving me proof its not in their bank However on your end I cant show them anything proving it was successful . When I mentioned to them how the Upwork platform works and as to why I did not know what bank the money was sent from . They probably thought I was crazy . Money is in space somewhere apparently. I just have to suck it up and wait.
Avery O wrote:
I checked the transaction you are referring to and it looks like it was successful on our end. Direct to Local Bank transactions typically take 4-business days to reflect on your account. If the transaction still hasn't reflected on your account after 8-business days, let us know so that we can ask for the Customer Support Team's help to issue a trace for this transaction.
You may read more about Direct to Local Bank timings in this help article.
Avery, sorry, but you clearly did not read Orlando's post at all. He knows it was successful at Upwork's end.
His bank rejected the funds.