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Work Diary Problem

lizablau
Community Guru
Lisa B Member Since: Dec 29, 2015
1 of 4

Is there any support available today?  My work diary keeps saying "Connection Lost" but is still capturing screenshots without uploading the time. I'm trying to learn if this is an issue on Upwork with the Work Diary, or it's just happening to me. I'd like to find out before the work week ends in a few hours so I can add manual time, if necessary. 

 

Thanks! 

shetani
Community Guru
Ines H Member Since: Feb 15, 2017
2 of 4

Lisa - don't know about the tech problem, but you still have 13 hours to add your manual hours for this week. Although the work week ends in less than an hour, we can still add manual hours until tomorrow noon UTC.

lizablau
Community Guru
Lisa B Member Since: Dec 29, 2015
3 of 4

Thanks! That's great to know if my hours don't upload. The work week actually ends here on the east coast in 2 1/2 hours. So I'm not sure if that changes the extra time to add manual time. 

shetani
Community Guru
Ines H Member Since: Feb 15, 2017
4 of 4

Oh yep, you're right - work week ends midnight UTC, 2.5 hrs from now. So you still have time until noon UTC (*14.5 hrs from now).

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