Aug 27, 2020 12:09:12 PM by Ajay K
The work diary takes screenshot only of my wall paper and none of the work I do is being recorded. I've already given access to it under privacy settings. Does anyone else face a similar issue? How can this be solved?
Aug 27, 2020 12:26:42 PM by Mark F
Do you have two monitors by chance? I know there is a setting to show both monitors but I don't remember if it has one to pick a monitor.
Aug 27, 2020 12:37:02 PM by Ajay K
Aug 27, 2020 12:45:04 PM by Bojan S
Could you, please refer to this help article for troubleshooting tips and let us know if you still experience issues after applying them?
Aug 27, 2020 12:55:02 PM by Ajay K
Aug 27, 2020 01:48:31 PM by Ajay K
Thank you for the response Bojan. I already gave all the necessary permissions through the privacy settings. The problem is still there. Is there anything else I can do?
Aug 27, 2020 02:10:39 PM by Bojan S
Could you please report this issue following the ''How do I report a problem?'' section of the previously shared troubleshooting guide? Once you do our team will assist you directly.