Work Diary screenshot problem

[0d9d3787]

The work diary takes screenshot only of my wall paper and none of the work I do is being recorded. I've already given access to it under privacy settings. Does anyone else face a similar issue? How can this be solved? 

[florydev]

Do you have two monitors by chance?  I know there is a setting to show both monitors but I don't remember if it has one to pick a monitor.

[0d9d3787]

No. Use a MacBook pro. So just a single screen. I even tried switching the
option to active screen. The problem is still the same.

[BojanS]

Hi Ajay,

Could you, please refer to this help article for troubleshooting tips and let us know if you still experience issues after applying them? 

[0d9d3787]

Yes. I've done everything that is mentioned there and the problem hasn't
been solved.

[0d9d3787]

Thank you for the response Bojan. I already gave all the necessary permissions through the privacy settings. The problem is still there. Is there anything else I can do? 

[BojanS]

Hi Ajay,

Could you please report this issue following the ''How do I report a problem?'' section of the previously shared troubleshooting guide?  Once you do our team will assist you directly.